Ana Lublin - GERTRUDES
- ✔️ Easy Returns
- ✔️ Best Price
- ✔️ Fast Delivery Free over £75
- ✔️ UK Customer Service
- ✔️ 100% Authentic Products
- ✔️ Trust Score 4.7 / 5
For the U.K. there is FREE standard delivery for orders over £75.00 value. You may still choose express delivery but you will be charged for express.
Standard delivery by courier is to be expected between 4 and 6 working days after dispatch from our warehouse.
up to 4kg
|4 to 6 days||£3.99|
|4 to 6 days||£15.99|
Express delivery by courier is to be expected between 2 and 3 working days after dispatch from our warehouse.
up to 4kg
|2 to 3 days||£9.99|
|2 to 3 days||£21.99|
For full details of our delivery policy and further shipping rates for Eire and Europe and U.S.A. please see our shipping page
Returns / Refunds
You have 21 days to return an item.
Firstly you must request a return code within 7 days of delivery, this must be done by email to email@example.com.
In your email please confirm:
1. Your name
3. Order number
4. Reason for return
5. Whether your request is for a refund or a replacement
Your request will be confirmed by email and a returns code will be given in our email. A copy of the email with the returns code must be included in your package.
The email from us will also give the address to return the product to. This is the only address you can return the item to. Sending it to any other address will void your refund.
All returned orders are inspected by the logistics center. The item must be returned in its original condition and must not have been worn or used to be accepted as a return.
We do not refund any shipping charges, except if the product is damaged on arrival. Detailed photos will be required in this instance.
After inspection, if all the above conditions are met, a refund will be issued to you. Refunds will be made to the card or Paypal account that you used to pay for the goods.